Because great CX shouldn’t be an exclusive club

Start-ups and Small Businesses Have Different Needs…

and WAY Different Budgets.

Small teams shouldn’t have to choose between growth and great support.


SunshineCX gives you CX strategies that keep your focus on the business, not the inbox—so you're ready to scale, anytime.

Starting From $795

Illustration of a smiling person with glasses and red hair, sitting with arms crossed. They have a tattoo on their left arm. In the background, there is a computer monitor displaying a checklist and several potted plants. A sun icon is depicted in the upper left corner.

Sunrise

For small teams who want to shine from the very start.

  • Website optimization audit on current setup

  • Custom FAQs setup (includes light CSS/JS tweaks for branding)

  • CRM/Ticketing system audit + quick wins

  • Contact form setup + routing basics

  • Process docs for CX best practices (so you’re not guessing)

Starting From $1,495

Illustration of a person with glasses and red hair pointing at an upward arrow and bar chart. They have tattoos on their arm depicting a woman, animals, and a flower.

Glow Up

You’ve got the basics—now let’s make it smarter (and faster).

  • Basic website setup and optimization

  • AI or chatbot optimization (on your existing setup)

  • Automation tweaks to your CRM/ticketing system to lighten the load

  • CX insights for smarter self-service and faster support

Starting From $4,995

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Golden Hour

For teams going all in on CX that’s built to last.

  • Full data audit (are you even measuring what matters?)

  • Tool selection support: Full RFP process

  • Implementation or migration support

  • Full headcount and org design for your support team

Add Ons (For Any Tier)

  • Full FAQ template setup (Zendesk only)

  • Quality Assurance processes for small teams

  • Cross-functional CX strategy audit

  • Automated foreign language support implementation

  • Customer feedback analysis (surveys, NPS, CSAT, interviews)

  • Training and coaching for support leaders and retail teams

  • Website buildouts & online inventory management

  • Performance management systems

  • Scaling playbooks and handoff documentation

  • Hiring plans and role scoping for CX and retail teams

  • Cross-functional CX enablement (product, ops, marketing, support)

  • Building a Voice of the Customer (VoC) program

Have something else in mind?

Awesome, I’m interested! Let’s chat!