Support should be the easiest part of your day

You care for animals.

Let us care for your client experience.

SunshineCX helps you streamline your systems so your clients (and staff) feel calm, cared for, and confident.


Running an animal clinic, rescue, or shelter means constant motion — appointments, emergencies, paperwork, follow-ups, and so much emotional labor. The last thing you need is chaos at the front desk or confused pet parents on your phones.

Illustration of three veterinarians caring for pets, including a dog and cat, in a veterinary clinic setting with plants and medical supplies in the background.

Starting From $795

Sunrise

Fewer phone tag headaches

Automate scheduling, reminders, and common questions so your team can breathe between calls.

Illustration of veterinarians and a dog being examined, with a woman holding a cat, and another cat sitting on the floor, in a clinic setting.

Starting From $1,495

Glow Up

You’ve got the basics—now let’s make it smarter (and faster).

Clear, compassionate client communication from appointment to aftercare.

Illustration of a veterinarian clinic with a vet, receptionist, and two pet owners. One pet owner holds a cat, and the other holds a dog. The setting is bright and welcoming with a window and plants.

Starting From $4,995

Golden Hour

Less burnout, more balance

From AI-assisted workflows to simplified SOPs, we help you reclaim time and focus where it matters most.

Add Ons (For Any Tier)

  • Full FAQ template setup (Zendesk only)

  • Quality Assurance processes for small teams

  • Cross-functional CX strategy audit

  • Automated foreign language support implementation

  • Customer feedback analysis (surveys, NPS, CSAT, interviews)

  • Training and coaching for support leaders

  • Performance management systems

  • Scaling playbooks and handoff documentation

  • Hiring plans and role scoping for CX teams

  • Cross-functional CX enablement (product, ops, marketing, support)

  • Building a Voice of the Customer (VoC) program

Or check out the full list of services and let’s build something totally custom together!

Have something else in mind?

Awesome, I’m interested! Let’s chat!

Illustration of a person with pink hair and glasses sitting at a desk with a laptop, surrounded by plants and cats. A framed sign reading "SunshineCX" hangs on the wall in the background. The person has a floral tattoo on their arm. One cat is on the laptop, and another is playing with a phone.